Professional Portfolio of Chris Fozard
In today's fast-paced business world, the ability to manage teams of people, and make it an enjoyable environment for all, where people can showcase their skills and creativity, whilst meeting deadlines and budgets, is crucial for success.
This is where Chris Fozard excels. His respect for, and ability to understand his employees is something that he is proud of.
He's a 'people person' and adept at managing people of all levels.
A dedicated professional with a wealth of experience in operational management and known for a proactive, hands-on approach, strong organisational skills, and a commitment to high standards, he leverages his expertise in building stakeholder relationships to enhance operational efficiency.
About Chris Fozard
Professional Profile
Chris is also a proud Veteran of the Royal Australian Navy, and still holds on to the values, skills and lessons he gained during this time.
After joining the Royal Australian Navy at 17, as a Communications Specialist, he spent next 6.5 years gaining valuable experience and insight into how different people behave in difficult situations.
Chris then spent the next several years in various positions where he honed his people skills, including working in, and managing public bars, night clubs and restaurants.
His proven experience in managing people led him to accepting a challenging role as an educational facilitator for disengaged students and youth at risk. A position he found to be a rewarding experience.
Most recently he has taken on the role of Operations Manager for the Budget Motel Chain. A membership based franchise organisation, which encompasses the daily operational management, fintech and data security duties. Specialising in managing budgets, timelines, and resources, as well as working closely with a Board of Directors, Chris brings a unique blend of expertise in communication, problem-solving, and innovation.
Driven by a passion for collaboration and a commitment to driving innovation, Chris is currently working on his Master's Degree in Business Management. His understanding of project management methodologies, risk assessments, and quality assurance sets Chris apart in ensuring project success.
Work Experience
Professional Journey
Operations Manager
Budget Motels &
UseROSS Channel Manager
Chris was engaged during a difficult time to provide leadership and direction, ensuring timely project management and delivery, whilst meeting all objectives within set timelines and budgets.
Roles:
- Preparing annual report for stakeholders.
- Annual budget creation and financial preparation.
- Organisation of annual AGM for members and stakeholders.
- Delivered new income stream for the organisation.
- Oversaw the transition to a remote working environment.
- Advocacy for moteliers around Australia.
Facilitator
Advance Community College
Originally hesitant about accepting a role to deliver a range of Vocational Education Training (VET) programs, as well of 'Out of School' Victorian Certificate of Applied Learning (VCAL). Chris very quickly found the position to be rewarding, especially when dealing with, and helping the youth at risk.
He prided himself on making his students feel welcomed, wanted, and engaged, by enhancing student learning outcomes, fostering a culture of inclusivity and continuous improvement, but mostly making the learning environment fun and enjoyable.
Food and Beverage Manager
Multiple Restaurants (Contract Work)
Managing and relieving at several restaurants across the Mornington Peninsula, including Moonah Links Golf Resort, God's Kitchen and Amigo's Mexican Cantina.
His roles included rostering, cash handling and settlement, customer engagement and management, as well as the daily tasks associated with hospitality management.
Shift Manager
Holiday Inn Melbourne Airport
Oversaw daily hotel operations, ensuring guest satisfaction, managing staff and maintaining a friendly environment.
Duties included rostering, guest check-in/out, meeting and greeting VIP guests, complaint handling and resolution, etc.
Senior Customer Service Representative
Telstra BigPond
Provided advise to businesses and individuals on their internet needs, requirements and support.
Daily tasks included technical support, customer relations and dispute resolution, advising data and speed requirements, and team support.
Bistro Manager
Marine Hotel Brighton
Managed the daily operations of the bistro, including managing staff, ensuring customer satisfaction, managing inventory and finances, and maintaining a safe and compliant environment.
Certificate IV in Training and Assessment (Including LLN)
Certificate III in Business Administration
Certificate III in Information Technolgoy
Certifications in Microsoft Office
Ionospheric Propagation in the Upper Atmosphere
(Royal Australian Navy)
Rosebud Secondary College
~ Project Management ~ Leadership ~ Data Security ~ Risk Assessments ~ Team Management ~ Fintech ~ Problem-Solving ~ Operational Management ~ Dedication ~ Values ~ Organisation ~ Change Management ~ Dispute Resolution
Key Achievements
Professional Milestones
Advocacy for an Industry
Over 30 articles written or contributed to, advocating fairness and equality for the hospitality industry.
Book Direct Campaign
Transformed Business Operations
Working with Dick Smith on his campaign aimed at travellers booking accommodation direct with property owners, instead of using the Online Travel Agenciess (OTAs).
Acknowledged for driving the organisational transition to a remote working environment, which led to an ongoing saving for the company.
VCAL Association Representative
Commendation
Selected as company representative to the Peninsula VCAL Association, due to my work with at risk youth.
Commended for fulfilling the duties of a Leading Seaman during a major international exercise.
Awarded with selection as the first Able Seaman, in the Navy, to complete the Ionospheric Propagation in the Upper Atmosphere Course.